We gather what your business knows
We collect your FAQ, catalog, prices and real terms and turn them into the source the assistant is allowed to answer from.
Sound familiar?
- The same 20 questions every day — on WhatsApp, Instagram and by phone.
- The old button-bot annoys customers and still dumps everything on a human.
- Customers write in the evening and at night, when no one is left to reply.
- You worry an AI will "make up" prices or promises you can't keep.
The outcomeRepetitive questions get an instant, accurate answer, and your team only steps in where a human is actually needed.
How we work01 02 03 04
We ground it in your data (RAG)
The assistant answers from your documents, not from imagination — with clear rules on what it must never say.
We set guardrails and human handoff
When a question is out of scope or sensitive (payments, complaints), the chat hands off to a human with full context.
We connect, test and launch
We connect it to your site, WhatsApp, Telegram or Instagram and your CRM, test it on real questions, then go live.
What's included
AI assistant grounded on your data (RAG), not a button script
Anti-hallucination guardrails and an honest "I don't know" reply
Human handoff with the full chat history
Answers in Romanian, Russian and English
Integration with your site, WhatsApp, Telegram, Instagram and CRM
A dashboard of top questions and missed answers, so we keep improving it
From our work
FAQ
How much does an AI assistant cost?
It depends on how much content it must cover, how many channels and integrations, and how strict the controls need to be. We scope your case, break it into stages and give a fixed price before we start.
How is this different from a regular button chatbot?
A button-bot only follows preset paths and breaks on any new wording. An AI assistant understands the question in the customer's own words and answers from your data — and when it's unsure, it says so or hands off to a person.
What if it makes up wrong answers?
That's why we ground it in your data and forbid answers outside it. On sensitive topics — exact prices, payments, complaints — we make it route to a human instead of guessing.
Do I actually need this, or is it too early?
If your team answers the same questions daily or you lose messages in the evenings and weekends, it pays off. If you get a few chats a week, we'll tell you straight that a good FAQ is enough for now.
Will it connect to what I already use?
Yes. We put it on your site, in WhatsApp, Telegram or Instagram and link it to your CRM, Google Sheets or order system, so leads and requests land where you already work.
Who owns the data, and what happens after launch?
The data and accounts stay yours. After launch we watch what customers ask, close gaps in the answers and update the content when your prices or services change.