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CARRY · SUPPORT

Carry Support

Something not working, or an idea? Write to bible@kernex.md. We usually reply within two business days.

Updated: 3 November 2026

Add the widget

Home Screen: touch and hold an empty spot → Edit → Add Widget → Carry, pick a size.

Lock Screen: touch and hold the Lock Screen → Customize → Lock Screen → tap the widget area → Carry.

The widget didn't update

Open Carry once. iOS refreshes widgets on its own schedule, and opening the app hands it the latest takeaway and verse.

Voice isn't recognised

Check that Carry may use the Microphone and Speech Recognition: iPhone Settings → Carry. Speech is recognised on the device only; if your iPhone can't do that for your language, type your takeaway instead.

Reminders don't arrive

Check that notifications are allowed: iPhone Settings → Notifications → Carry. A Focus mode can hold them back.

Carry Plus and 14 days free

The yearly plan starts with 14 days free and renews automatically; there is also a monthly plan. Cancel in iPhone Settings → Apple Account → Subscriptions at least a day before it renews. Everything you wrote stays available after a subscription ends.

Bought on another iPhone or reinstalled? Carry Settings → Restore purchases. Refunds are handled by Apple: reportaproblem.apple.com.

A new phone

Your data lives on your iPhone and moves to a new one with your iPhone backup (iCloud or computer).

Delete everything

Settings → Delete all my data erases your takeaways, settings and the automatic copies on the phone. We have no copy.